Frequently asked questions

Use our guide as a starting point, then consider your dog’s chewing style and mouth size:

• Small: dogs up to 7kg
• Medium: dogs around 7–15kg
• Large: dogs around 15–30kg
• Extra Large: dogs over 30kg

Always supervise your dog and choose a size that is appropriate for them.

Every dog is different. Chews generally last longer for gentle-to-moderate chewers, while determined chewers may get through them more quickly. Choosing the right size is the best way to help your dog enjoy it safely.

They can be suitable for puppies once they are confidently eating solid food, provided you choose an appropriate size and supervise closely. If your puppy has specific dietary needs or you are unsure, please check with your vet first.

Our chews are made with Yak & Cow Milk (99.8%) and Lime Juice (0.2%), using traditional Himalayan methods.

They are a complementary feed for dogs and should be fed as part of a balanced diet.

Always supervise your dog while they are chewing and ensure fresh drinking water is available. Remove small pieces that could become a choking hazard, and choose a chew suitable for your dog’s size and chewing style.

When the remaining piece becomes too small, microwave it for around 30–60 seconds until it puffs up. Allow it to cool completely before giving it back to your dog as a crunchy treat.

Please check the ingredients carefully before feeding. If your dog has a known allergy, intolerance or medical condition, speak to your vet before introducing any new treat.

We currently deliver within the United Kingdom. Delivery options and costs are shown at checkout.

Yes. Select the subscription option on an eligible product page, choose your preferred delivery frequency and we will send your chews automatically. You can manage, amend or cancel your subscription through your customer account.

Dogs can take a little time to get used to a new chew. If you need help with an order, please contact us with your order number and we will do our best to help.