Legal notice

Website owner

This website, peakpaw.co.uk, is owned and operated by PeakPaw Limited.

PeakPaw Limited is a company registered in England and Wales.

Company number: 17351632
Registered office: 28 Townsend Street, Cheltenham, GL51 9HD
Email: info@peakpaw.co.uk

Registered animal feed establishment: GB/123/005904

References in this notice to "PeakPaw", "we", "us" or "our" mean PeakPaw Limited.

Use of this website

This website is provided to help customers learn about and purchase PeakPaw products.

We take reasonable care to ensure that the information shown on the website is accurate, clear and up to date. However, product descriptions, ingredients, nutritional information, prices, availability, promotions, images and other website content may occasionally change or contain an error. We may amend, update or remove content without prior notice.

Product images are for illustrative purposes. Colours, packaging, product shape and size may vary slightly from those shown, particularly as our chews are natural products and are packed by weight range.

Product information and suitability

PeakPaw Himalayan yak milk dog chews are complementary feed for dogs. They are not intended to replace a balanced diet, veterinary treatment or professional veterinary advice.

Please read all product information, feeding guidance and safety instructions before giving a chew to your dog. Dogs should always be supervised while chewing and should have access to fresh drinking water.

Our products may not be suitable for every dog. If your dog has allergies, food sensitivities, dietary restrictions, dental concerns, an existing medical condition, or you have any uncertainty about whether a product is appropriate, please speak to your vet before feeding.

You are responsible for selecting an appropriate product size for your dog and for supervising use in line with the guidance supplied with the product.

Orders, prices and availability

The display of products on this website is an invitation for you to place an order. Your order is not accepted until we have confirmed acceptance and payment has been authorised.

All prices are shown in pounds sterling and include VAT where applicable. Delivery charges, if any, will be shown at checkout before you complete your purchase.

We aim to keep stock availability accurate, but products may occasionally become unavailable after an order has been placed. If this happens, we will contact you as soon as reasonably possible and offer a refund or an alternative where appropriate.

Our Shipping Policy, Refund Policy and Terms of Service contain further information about delivery, cancellations, returns and purchases made through this website.

Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to PeakPaw Limited. This includes the PeakPaw name, logo, branding, product photography, graphics, illustrations, text, layouts and website design.

You may view, download and print pages from this website for your own personal, non-commercial use only. You must not copy, reproduce, publish, distribute, alter, commercially exploit or otherwise use any content from this website without our prior written permission.

Nothing on this website grants a licence or right to use any PeakPaw trade mark, logo or branding without our written consent.

Third-party links and services

This website may include links to third-party websites, social-media platforms, payment providers or other external services. These are provided for convenience only.

We do not control, endorse or accept responsibility for the content, security, availability, policies or practices of third-party websites and services. You should review their own terms and privacy policies before using them.

Privacy and cookies

We process personal information in accordance with our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.

By using this website, you acknowledge that information may be collected and used as described in those policies. You can adjust your cookie preferences through the cookie controls available on the website, where applicable.

Website availability and security

We aim to keep the website available and functioning correctly. However, we cannot guarantee that it will always be uninterrupted, error-free, secure or free from viruses.

You are responsible for using appropriate security measures, including keeping your own device, browser and anti-virus software up to date. We may suspend, withdraw or restrict access to all or part of the website where reasonably necessary, including for maintenance, updates or security reasons.

Limitation of liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.

Subject to this, PeakPaw Limited will not be liable for losses that were not reasonably foreseeable, or for indirect or consequential losses arising from your use of, or inability to use, this website.

Nothing in this notice affects your statutory rights as a consumer.

Changes to this Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products or legal obligations. The latest version will always be published on this page.

Governing law

This Legal Notice and any dispute or claim arising from it or the use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction, except where consumer law allows you to bring a claim in the courts of the part of the United Kingdom in which you live.